Humans Matter, too: Amazon Robotics, Anthropic and Duckbill Leaders on the Future of AI - Bentley University
By Google News AI ·

Industry experts from Amazon Robotics, Anthropic and Duckbill agree that it’s OK to be skeptical about AI. But they also share optimism about leveraging technology to make jobs, and everyday life, more efficient.
A panel gathered at WBUR CitySpace in Boston on October 29 to take a closer look at findings from the latest Bentley-Gallup Business for Society Report, including Americans’ lack of trust in businesses to use AI responsibly. The biggest skeptics? Young Americans.
These and other topics provided the backdrop for a dynamic conversation with Tye Brady, chief technologist at Amazon Robotics; Meghan Verena Joyce, co-founder and CEO at Duckbill; and Richard Tibbetts, former engineering manager at Anthropic. The event — The Business of AI: Opportunity, Trust and What Comes Next — was moderated by Shirley Leung, columnist and associate editor at The Boston Globe.
Though survey findings show that part of Americans’ mistrust of AI is tied to the potential for it to reduce the number of jobs in the next decade, panelists agreed that humans will have a very big role to play in the AI world.
“We need to really think about the job and break it down and identify what parts are actually amenable to being improved with AI,” Tibbetts said, using the example of valuable human relationships that a trader has with counterparties. “The thing that separates successful projects from the less successful projects is a specific understanding of the job that you’re looking at, the outcomes that you’re trying to understand, and a willingness to reshape the structure of it to be a hybrid between your existing human experts and an AI that can automate some of the toil.”
Brady shared a similar view of a hybrid approach. “If technology makes sense, that’s where you find success. If you…
Originally published by Google News AI