Adobe brings customer experience AI agent to ChatGPT, Claude and Gemini - TradingView
By Google News AI ·
Adobe ADBE on Wednesday said its CX Enterprise Coworker, an AI agent for customer service and marketing workflows, is now available within major AI platforms, including ChatGPT OPENAI, Anthropic's Claude (ANTHRO), Databricks Genie, Google's Gemini GOOGL for business, and Microsoft MSFT Copilot.
Integrations with Amazon Quick AMZN, IBM IBM, and Snowflake SNOW are expected to follow, Adobe said.
The tool is designed to automate customer experience workflows across Adobe products and third-party platforms, helping marketers plan campaigns, engage customers, and manage customer interactions without switching between applications.
Adobe said the integrations use ready-made Model Context Protocol connectors, allowing marketers to access data and take actions across partner systems through a single request without building custom integrations.
The company said the AI agent can learn a business's context and workflows while allowing teams to set approval points for its actions.DisclaimerContent provided by Seeking Alpha is intended for information purposes only, and that Seeking Alpha does not offer any personalist investment advice and is not a licensed securities dealer, broker, US investment adviser or investment bank.
Originally published by Google News AI
