More than 12 hours after Microsoft first warned of a global outage affecting some of its most popular products, the company said it had "observed marginal success" in fixing the problem. "Weâre continuing to monitor activity across regions to evaluate server status and determine actions that can be taken to improve capacity," Microsoft said in a statement posted on its Service Health Status page early Friday.
"This includes reviewing server performance and confirming that developed patches have been applied and working as intended after infrastructure reboots are completed." "At this point, we have observed marginal success," the company wrote.
Around 30 minutes later, Microsoft posted another statement saying the company has seen "positive results for service stability and increased capacity as a result of our latest traffic optimization actions." Reiterating what it said earlier Thursday, Microsoft stated it was not aware of any malicious activity causing the outage but will continue to treat the incident "with urgency and priority until full resolution."
"Once mitigated, we will provide full details of the root cause, defense-in-depth repair items, and more within a Post-Incident Report."
