Google Just Got Some Bad News From ChatGPT - Business Insider
By Google News Technology ·
OpenAI is coming for Google Search, and it's working. "ChatGPT's volume of search-like queries is now roughly one-fifth the volume of queries of Google," Adam Fry, ChatGPT's consumer product lead, told Alex Kantrowitz of the Big Technology newsletter. It's good news for OpenAI. For Google? Not so great. It not only shows that people are willing to use AI, but that people were really, really, fed up with Google search results. We already knew that basic information searching is currently the top use of LLMs like ChatGPT. Pew Research Center released a report this summer that showed that the top use case was to "search for information," with 42% of American adults surveyed saying they have used AI for that. ("For tasks at work" was the second most common use, with 38% of employed adults reporting that. Lesser uses include entertainment, getting news, and medical advice.) This survey wasn't specifically about ChatGPT, but it's by far the most popular AI chatbot (44% of American adults surveyed told Pew they've used ChatGPT, and only 24% have used Gemini, the next most common). ChatGPT now has 1.2 billion weekly users. We don't know how many of those users are doing informational searches as opposed to other things like coding or generating images, but it seems likely that someone who uses it to make images or chat would also ask it for information. Google did not immediately respond to a request for comment on the competition from ChatGPT, but last year Alphabet CEO Sundar Pichai addressed the issue during an interview with Bloomberg's Emily Chang. "You've had these chatbots scale up to hundreds of millions of users. We've grown in queries," Pichai said at the time. "So I think it feels very far from a zero-sum game to me. To use another parallel, TikTok came in…
Originally published by Google News Technology
