Whether you’re using the latest technology, struggling with outdated software or still running your business with pen and paper, RetailSystem wants to hear from you. David Hewitt, Group CEO at RetailSystem, explains why.
For years, software companies have been telling furniture, bed and flooring retailers what their systems can do. More features. Better reporting. Faster processes. Smarter integrations.
At RetailSystem, we’re no different. We’re incredibly proud of the technology we’ve developed and the businesses we support. But we’ve decided it’s time to change the conversation.
What would make running YOUR business easier?
It’s a simple question, but one that could lead to some fascinating conversations. Whether you’re digital or still using pen and paper, not every furniture retailer operates with sophisticated software. Far from it.
There are still plenty of successful independent businesses managing orders in handwritten books, keeping track of stock manually and relying on years of experience to make important decisions.
And there’s absolutely nothing wrong with that if it’s working for you. But perhaps you’ve wondered whether there’s an easier way.
Perhaps you’ve considered introducing a computerised system but worried about the cost, the disruption, the learning curve or simply where to begin.
Equally, if you’re already using retail software, we’d like to know what’s missing. Are you getting the support you deserve? Can you easily see your true margins? Does your stock information match what’s actually in your warehouse? Are everyday tasks taking longer than they should?
Or is there one feature you’ve been wishing someone would develop? We’re not asking you to change the way you run your business. We’re asking you to tell us about it.
Having spent more than four decades in the furniture industry, including many years as a retailer myself, I understand that every business is different.
Some retailers embrace technology enthusiastically. Others prefer a more traditional approach. What matters is having the right tools, the right information and the confidence to make good business decisions. Technology should make life easier, not more complicated.
That’s the thinking behind our new RetailSystem Eco System – ‘We’re Listening’ campaign. Our teams will be reaching out to furniture, bed and flooring retailers to start genuine conversations about their businesses.
What’s working? What isn’t? What takes too much time? What would you love to improve? And for those still using pen and paper, perhaps the question is simply: “If there were an easier way to do things, would you be interested in seeing it?”
Where RetailSystem can help, we’ll happily demonstrate how. Where we don’t yet have the answer, we’ll listen and learn. After all, some of our best developments have come directly from the retailers using our software every day.
So, over to you. Whether you’re running one independent store or a large multi-branch operation, using sophisticated software or a trusty order book, we want to hear from you.
No pressure. No obligation. No lengthy sales presentation. Just an honest conversation about what would make your business better.
Because nobody understands furniture retail better than the retailers themselves. We’re listening. What would you like to tell us? Please send me your thoughts… [email protected]
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